Live Training & On-Demand Courses

Employee with team members working at table

The Professional Development Center focuses on the professional and career development needs of ÃÛÌÒAPP staff and faculty. We value people as our richest resource for an engaging and high-performing workplace. And focus on upskilling collaborative employee contributors, supervisors, and leaders to help make CWRU a remarkable place to work and belong. 


Employee Training Workshops

Live Training Schedule

Staff and faculty are welcome to attend our Employee Training Workshops. While covering a wide range of professional development topics, we encourage employees from every walk of life, at any stage in their professional career, to come together to learn, grow, and refine their skills through engaging training workshops.

Attend to Earn, or Just to Learn

Select Employee Training Workshops from our live training schedule count toward certificate programs, or may be attended just to learn, as a part of your ongoing professional development. 

Secure Your Virtual or In-person Spot

All trainings are free to attend! See the training titles and dates below for our current live training offerings. Click the "Training Title" to register for the training through using CWRU Single Sign-on.

February



Professional Practices & Skills: General
Monday, January 12, 2:30 - 3:30 pm (Virtual)


Professional Practices & Skills: General
Thursday, January 15, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: General
Wednesday, January 28, 10:30 - 11:10 am (Virtual)


Performance Management
Tuesday, February 3, 10:30 - 11:30 am (Virtual)


Performance Management
Wednesday, February 4, 10:00 - 11:15 am (Virtual)


Policies & Procedures
Friday, February 6, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: Management/Leadership
Wednesday, February 11, 10:30 - 11:30 am (Virtual)


Adaptability & Resilience
Tuesday, February 17, 2:30 - 3:30 pm (Virtual)


Professional Practices & Skills: Management/Leadership
Wednesday, February 18, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: General
Thursday, February 19, 10:30 - 11:30 am (Virtual)


Workplace Well-being
Monday, February 23, 2:30 - 3:30 pm (Virtual)


Professional Practices & Skills: Management/Leadership
Tuesday, February 24, 10:00 - 11:00 am


Professional Practices & Skills: General
Wednesday, February 25, 10:30 - 11:10 pm (Virtual)


Professional Practices & Skills: General
Thursday, February 26, 10:30 - 11:30 am (Virtual)
 


**Capstone in AI Prompt Engineering for Work Improvement
By Invite Only - Learn More

Professional Practices & Skills: General
Select one:

  • Thursday, February 19, 2:00 - 3:00 pm (Virtual)
  • Friday, February 27, 11:00 am - 12:00 pm (Virtual)

*These select trainings qualify for the Employee Supervision Certificate program. While these learning and development experiences are designed for supervisors and leaders, all employees are welcome to attend.

**These select trainings are required for the AI Prompt Engineering Certificate program, or may be attended as general professional development only. All employees are welcome to attend. 

March



Professional Practices & Skills: General
Tuesday, March 3, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: General
Tuesday, March 3, 1:30 - 2:30 pm (Virtual)


Professional Practices & Skills: General
Tuesday, March 3, 3:00 - 4:00 pm (Virtual)


Adaptability & Resilience
Tuesday, March 10, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: General
March 11, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: General
Thursday, March 12, 2:30 - 3:30 pm (Virtual)


Policies & Procedures
Friday, March 13, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: Management/Leadership
Tuesday, March 17, 2:00 - 3:15 pm (Virtual)


Professional Practices & Skills: General
March 18, 2:30 - 3:45 pm (Virtual)


Professional Practices & Skills: General
Wednesday, March 25, 10:30 - 11:10 pm (Virtual)


Professional Practices & Skills: General
March 25, 2:30 - 3:45 pm (Virtual)


Performance Management
Thursday, March 26, 10:00 - 11:15 am (Virtual)


Professional Practices & Skills: General
Tuesday, March 31, 1:30 - 2:30 pm (Virtual)

More Training Coming Soon!


*These select trainings qualify for the Employee Supervision Certificate program. While these learning and development experiences are designed for supervisors and leaders, all employees are welcome to attend.

**These select trainings are required for the AI Prompt Engineering Certificate program, or may be attended as general professional development only. All employees are welcome to attend. 

April



Workplace Well-being
Wednesday, April 1, 10:30 - 11:30 am (Virtual)


Performance Management
Wednesday, April 1, 2:30 - 3:30 pm (Virtual)


Professional Practices & Skills: General
Tuesday, April 7, 10:30 - 11:30 am (Virtual)


Workplace Well-being
Wednesday, April 8, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: Management/Leadership
Thursday, April 9, 10:30 - 11:30 am (Virtual)


Policies & Procedures
Friday, April 10, 10:30 - 11:30 am (Virtual)


Adaptability & Resilience 
Tuesday, April 14, 2:30 - 3:30 pm (Virtual)


Professional Practices & Skills: Management/Leadership
Wednesday, April 15, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: General
Thursday, April 16, 2:30 - 3:30 pm (Virtual)


Professional Practices & Skills: General
Tuesday, April 21, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: General
Wednesday, April 22, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: Management/Leadership
Wednesday, April 22, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: General
Tuesday, April 28, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: General
Wednesday, April 29, 10:30 - 11:10 pm (Virtual)


Professional Practices & Skills: Management/Leadership
Wednesday, April 29, 2:30 - 3:30 pm (Virtual)


Professional Practices & Skills: General
Thursday, April 30, 2:30 - 3:30 pm (Virtual)

More Training Coming Soon!

May & June



Conflict Management
Tuesday, May 5, 10:30 - 11:30 am (Virtual)


Conflict Management
Thursday, May 7, 10:00 - 11:45 am (In-person)


Policies & Procedures
Friday, May 8, 10:30 - 11:30 am (Virtual)


Conflict Management
Tuesday, May 12, 10:00 - 11:45 am (In-person)


Workplace Well-being
Wednesday, May 13, 10:30 - 11:30 am (Virtual)


Conflict Management
Thursday, May 14, 10:30 - 11:30 am (Virtual)


Workplace Well-being
Wednesday, May 20, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: General
Wednesday, May 27, 10:30 - 11:10 pm (Virtual)


Policies & Procedures
Friday, May 29, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: General
Wednesday, June 17, 10:30 - 11:10 pm (Virtual)

More Training Coming Soon!


**Capstone in AI Prompt Engineering for Work Improvement
By Invite Only - Learn More

Professional Practices & Skills: General
Select one:

  • Tuesday, May 12, 10:30 -11:30 am (Virtual)
  • Thursday, May 21, 2:30 - 3:30 pm (Virtual)
  • Additional sessions may be added in May
By Topic

Adaptability & Resilience 


Adaptability & Resilience
Tuesday, February 17, 2:30 - 3:30 pm (Virtual)


Adaptability & Resilience
Tuesday, March 10, 10:30 - 11:30 am (Virtual)


Adaptability & Resilience 
Tuesday, April 14, 2:30 - 3:30 pm (Virtual)

AI Prompt Engineering & Skills


Professional Practices & Skills: General
Monday, November 17, 2:30 - 3:30 pm (Virtual)


Professional Practices & Skills: General
Thursday, November 20, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: Management/Leadership
Wednesday, December 3, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: General
Monday, December 8, 2:30 - 3:30 pm (Virtual)


Professional Practices & Skills: General
Thursday, December 11, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: General
Monday, January 12, 2:30 - 3:30 pm (Virtual)


Professional Practices & Skills: General
Thursday, January 15, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: Management/Leadership
Wednesday, February 18, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: General
Wednesday, February 25, 10:30 - 11:10 pm (Virtual)


Professional Practices & Skills: General
Tuesday, March 3, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: General
Tuesday, March 3, 1:30 - 2:30 pm (Virtual)


Professional Practices & Skills: General
Tuesday, March 3, 3:00 - 4:00 pm (Virtual)


Professional Practices & Skills: General
Thursday, March 12, 2:30 - 3:30 pm (Virtual)


Professional Practices & Skills: General
Wednesday, March 25, 10:30 - 11:10 pm (Virtual)


Professional Practices & Skills: General
Tuesday, April 7, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: General
Thursday, April 16, 2:30 - 3:30 pm (Virtual)


Professional Practices & Skills: General
Tuesday, April 21, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: Management/Leadership
Wednesday, April 22, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: General
Wednesday, April 29, 10:30 - 11:10 pm (Virtual)


Professional Practices & Skills: General
Thursday, April 30, 2:30 - 3:30 pm (Virtual)


Professional Practices & Skills: General
Wednesday, May 27, 10:30 - 11:10 pm (Virtual)


Professional Practices & Skills: General
Wednesday, June 17, 10:30 - 11:10 pm (Virtual)

**Capstone in AI Prompt Engineering for Work Improvement
By Invite Only - Learn More

Professional Practices & Skills: General
Select one:

  • Thursday, February 19, 2:00 - 3:00 pm (Virtual)
  • Friday, February 27, 11:00 am - 12:00 pm (Virtual)

Conflict Management Series


Conflict Management
Tuesday, May 5, 10:30 - 11:30 am (Virtual)


Conflict Management
Thursday, May 7, 10:00 - 11:45 am (In-person)


Conflict Management
Tuesday, May 12, 10:00 - 11:45 am (In-person)


Conflict Management
Thursday, May 14, 10:30 - 11:30 am (Virtual)


Performance Management


Performance Management
Tuesday, February 3, 10:30 - 11:30 am (Virtual)


Performance Management
Wednesday, February 4, 10:00 - 11:15 am (Virtual)


Performance Management
Wednesday, April 1, 2:30 - 3:30 pm (Virtual)

More Training Coming Soon!


Policies & Procedures


Policies & Procedures
Friday, February 6, 10:30 - 11:30 am (Virtual)


Policies & Procedures
Friday, March 13, 10:30 - 11:30 am (Virtual)


Policies & Procedures
Friday, April 10, 10:30 - 11:30 am (Virtual)


Policies & Procedures
Friday, May 8, 10:30 - 11:30 am (Virtual)


Policies & Procedures
Friday, May 29, 10:30 - 11:30 am (Virtual)

More Training Coming Soon!


Professional Practices & Skills: General


Professional Practices & Skills: General
Thursday, February 19, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: General
Thursday, February 26, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: General
March 11, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: General
March 18, 2:30 - 3:45 pm (Virtual)


Professional Practices & Skills: General
March 25, 2:30 - 3:45 pm (Virtual)


Professional Practices & Skills: General
Tuesday, March 31, 1:30 - 2:30 pm (Virtual)


Professional Practices & Skills: General
Tuesday, April 28, 10:30 - 11:30 am (Virtual)

More Training Coming Soon!


Professional Practices & Skills: Management/Leadership


Professional Practices & Skills: Management/Leadership
Wednesday, February 11, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: Management/Leadership
Tuesday, February 24, 10:00 - 11:00 am


Professional Practices & Skills: Management/Leadership
Tuesday, March 17, 2:00 - 3:15 pm (Virtual)


Professional Practices & Skills: Management/Leadership
Thursday, April 9, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: Management/Leadership
Wednesday, April 15, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: Management/Leadership
Wednesday, April 22, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: Management/Leadership
Wednesday, April 29, 2:30 - 3:30 pm (Virtual)

More Training Coming Soon!


Workplace Well-being


Workplace Well-being
Monday, February 23, 2:30 - 3:30 pm (Virtual)


Workplace Well-being
Wednesday, April 1, 10:30 - 11:30 am (Virtual)


Workplace Well-being
Wednesday, April 8, 10:30 - 11:30 am (Virtual)


Workplace Well-being
Wednesday, May 13, 10:30 - 11:30 am (Virtual)


Workplace Well-being
Wednesday, May 20, 10:30 - 11:30 am (Virtual)

More Training Coming Soon!


*These select trainings qualify for the Employee Supervision Certificate program. While these learning and development experiences are designed for supervisors and leaders, all employees are welcome to attend.

**These select trainings are required for the AI Prompt Engineering Certificate program, or may be attended as general professional development only. All employees are welcome to attend.  

 

Past 2025-26 Training


Jul. & Aug. 2025


Workplace Well-being
Wednesday, July 16, 11:30 am - 12:30 pm (Virtual)


Workplace Well-being
Tuesday, July 22, 11:30 am - 12:30 pm (Virtual)


Workplace Well-being
Wednesday, August 6, 11:30 am - 12:30 pm (Virtual)

*
Conflict Management Series
Thursday, August 7, 10:30 - 11:50 am (Virtual)

*
Conflict Management Series
Tuesday, August 12, 10:30 am - 12:15 pm (In Person)

*
Policies & Procedures
Friday, August 15, 10:30 - 11:30 am (Virtual)


Workplace Well-being
Wednesday, August 20, 10:30 - 11:30 am (Virtual)

*
Conflict Management Series
Thursday, August 21, 10:30 am - 12:15 pm (In Person)

*
Workplace Well-being
Friday, August 22, 10:30 - 11:30 am (Virtual)

*
Workplace Well-being
Wednesday, August 27, 10:30 - 11:30 am (Virtual)

*
Conflict Management Series
Thursday, August 28, 10:30 - 11:50 am (Virtual)
 


Sep. 2025


Workplace Well-being
Wednesday, September 3, 11:30 am - 12:30 pm (Virtual)


Performance Management
Thursday, September 4, 10:30 - 11:30 am (Virtual)

 
Performance Management
Tuesday, September 9, 10:30 am - 12:15 pm (In-Person)


Policies & Procedures
Friday, September 12, 10:30 - 11:30 am (Virtual)


Performance Management
Tuesday, September 16, 2:30 - 3:30 pm (Virtual)


Professional Practices & Skills: GENERAL
Thursday, September 18, 10:30 - 11:45 am (Virtual)


Professional Practices & Skills: GENERAL
Tuesday, September 23, 10:30 - 11:45 am (Virtual)


Performance Management
Thursday, September 25, 10:30 - 11:45 am (Virtual)


Professional Practices & Skills: GENERAL
Tuesday, September 30, 10:30 - 11:45 am (Virtual)
 


Oct. 2025


Professional Practices & Skills: MANAGEMENT
Thursday, October 2, 10:30 am - 12:15 pm (In-Person)


Policies & Procedures
Friday, October 3, 10:30 am - 11:30 am (Virtual)

 
Professional Practices & Skills: GENERAL
Monday, October 6, 10:30 - 11:30 am (Virtual)


Workplace Well-being
Wednesday, October 8, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: MANAGEMENT
Thursday, October 9, 10:30 - 11:45 am (Virtual)


Policies & Procedures
Friday, October 10, 10:30 am - 12:00 pm (Virtual)


Professional Practices & Skills: GENERAL
Monday, October 13, 10:30 - 11:30 am (Virtual)


Policies & Procedures
Wednesday, October 15, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills (MANAGEMENT)
Thursday, October 16, 10:30 - 11:45 am (Virtual)


Policies & Procedures
Tuesday, October 21, 2:30 - 3:30 pm (Virtual)


Workplace Well-being
Wednesday, October 22, 10:30 - 11:30 am (Virtual)


Workplace Well-being
Monday, October 27, 10:30 - 11:30 am (Virtual)


Policies & Procedures
Wednesday, October 29, 10:30 - 11:30 am (Virtual)


Nov. 2025


Professional Practices & Skills: MANAGEMENT 
Thursday, November 6, 10:30 - 11:30 am (Virtual)


Workplace Well-being
Monday, November 10, 2:30 - 3:30 pm (Virtual)


Professional Practices & Skills: MANAGEMENT 
Tuesday, November 11, 10:30 - 11:45 am (Virtual)


Professional Practices & Skills: MANAGEMENT 
Thursday, November 13, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: General
Monday, November 17, 2:30 - 3:30 pm (Virtual)


Professional Practices & Skills: General
Thursday, November 20, 10:30 - 11:30 am (Virtual)

 
Professional Practices & Skills: General 
Thursday, November 20, 2:30 - 3:30 pm (Virtual)

 
Workplace Well-being
Friday, November 21, 11:30 am - 12:30 pm (Virtual)


Dec. 2025


Professional Practices & Skills: General
Tuesday, December 2, 1:30 - 2:30 pm (Virtual)


Professional Practices & Skills: Management/Leadership
Wednesday, December 3, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: General
Monday, December 8, 2:30 - 3:30 pm (Virtual)


Workplace Well-being
Tuesday, December 9, 1:30 - 2:30 pm (Virtual)


Professional Practices & Skills: General
Thursday, December 11, 10:30 - 11:30 am (Virtual)


Jan. 2026

 


Professional Practices & Skills: General
Monday, January 12, 2:30 - 3:30 pm (Virtual)


Professional Practices & Skills: General
Thursday, January 15, 10:30 - 11:30 am (Virtual)


Professional Practices & Skills: General
Wednesday, January 28, 10:30 - 11:10 am (Virtual)


*These select trainings qualify for the Employee Supervision Certificate program. While these learning and development experiences are designed for supervisors and leaders, all employees are welcome to attend.

**These select trainings are required for the AI Prompt Engineering Certificate program, or may be attended as general professional development only. All employees are welcome to attend. 

  

Employee Supervisor Certificate Program

Select Employee Training Workshops from our live training schedule count toward our:

  • Employee Supervision Certificate (For All Staff & Faculty): A flexible and highly customizable certificate program, qualifying training workshops are designed to develop the skills of supervisors and leaders, current or aspiring, at any career level. 

New AI Prompt Engineering Training & Certificate Program

The future of work is here, and mastering AI Prompt Engineering is a powerful way to boost your productivity, creativity, and strategic decision-making.

Select Employee Training Workshops from our live training schedule count toward or are a part of our: 


Request Training & Services for Your Team

Looking to grow your team? Visit Request Training & Services for Your Team to explore our dynamic range of offerings that we can bring to your team.


On-Demand Training Access 

employee at computer
Skill Training On-Demand
Recordings & Resources

Looking to grow your skills on demand? Did you miss a live training? No problem! Select recordings of our virtual Employee Training Workshops and other resources are available for on-demand access.

Use the link below to request access to our Canvas Course collection.

Also, employees can watch Past AllOne Health (formerly Impact Solutions) Webinar Recordings online. 

laptop with a sign with the words you got this written
Special Series

Explore the following series to build foundational employee knowledge and skills that are important to the university: management skills and a customer service mindset. 

While these series are required for new hires, all employees are welcome to request access to refresh and grow their skills.  

 Essentials of Management Series  

 Customer Service Excellence Series 


Have Ideas or Questions?

We are always making additions to our Employee Training Workshop and resource offerings, and welcome your feedback on desired topics and preferred delivery methods. .

Visit our FAQ page to learn more about our services and answers to common questions. Email AskHR@case.edu with questions and special training requests.