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computer-science
Complete critical security updates for multiple applications
The APP community's security is University Technology's top priority. [U]Tech wants the campus community to be aware of a critical security vulnerability disclosed earlier this month. It impacts various applications on your computers and mobile devices. Your immediate…
computer-repair
EMS Spartan Reservation System to undergo maintenance
Due to scheduled maintenance, the EMS Spartan Reservation System will be unavailable from Thursday, Sept. 28, at 9 p.m. through Friday, Sept. 29, at 2 a.m. Campus users will be unable to book a room or workspace for a brief window during this time. For assistance with any technology product or…
laptop
Share your input on technological tools for student polling/class engagement
During the COVID-19 emergency, University Technology ([U]Tech) worked with APP leadership to provide technologies to facilitate remote teaching and learning that are not part of our regular suite of services. Although normal campus operations have resumed, some faculty…
computer-repair
PeopleSoft HCM to be unavailable early Sunday
Due to scheduled maintenance, PeopleSoft HCM will be unavailable Sunday, Sept. 24, from 1 to 5 a.m. During this time, employees will be unable to view or update employee information, including entering updated personal information, entering time, approving time and viewing paychecks, in addition…
ai-tech-feat
Generative AI and protecting private information
As generative artificial intelligence (AI) tools like ChatGPT and Bard become more advanced and ubiquitous, [U]Tech reminds users to protect private information—their own, and the university’s. “Entering data into a generative AI tool or service,” said [U]Tech Vice President Miro Humer, “is like…
computer-work-feat
Google Drive files without active owners soon to appear as “To Be Deleted”
Continuing APP’s efforts to meet Google’s file storage caps, University Technology ([U]Tech) soon will begin steps to remove files owned by individuals with suspended CWRU Google Workspace accounts or those in a Shared Drive scheduled for deletion. Individuals who have…
phone-feat
Ensure you receive push notifications from Spartan Safe app on your Android devices
Starting with Android 11, if a user does not interact with the Spartan Safe app for a few months, the app will automatically be placed in a hibernation state by the operating system. This is the default behavior of the operating system, and it cannot be programmatically disabled. Once the app has…
computer-work-feat
New version of SAS available through Software Center
SAS has been upgraded to version SAS 9.4 TS1M8 in the APP Software Center. Faculty and staff members can purchase “SAS 9.4 TS1M8 for Faculty and Staff (Annual License Expires 8/14/2024)” for $250 using a department speedtype account. Students can download “SAS 9.4 TS1M8…
cybersecurity
Ongoing phishing simulation program helps faculty and staff identify and avoid malicious phishing emails
As announced last fall, APP launched a new program to help employees avoid falling victim to phishing emails. The program will continue during the 2023–24 academic year. Phishing is a global problem that grows more challenging as criminals invent new forms of deception.…
campus-aerial-pbl-news
[U]Tech C.A.R.E. Center to offer extended support hours
The University Technology ([U]Tech) Customer Assistance Resources and Education (C.A.R.E.) Center, located on Kelvin Smith Library’s lower level, will offer extended support hours for the first three weeks of fall semester. From Aug. 28 to Sept. 16, hours will be: Monday through Thursday: 9 a.m.…