[U]Tech
October 28, 2022
Editor's note: The date and time for this maintenance has been updated. Due to scheduled maintenance, PeopleSoft HCM will be unavailable Saturday, Oct. 29, from 12:05 to 8 a.m. During this time, employees will be unable to view or update employee information, including entering updated personal…
October 27, 2022
Due to scheduled maintenance, the EMS Spartan Reservation System will be unavailable from Thursday, Oct. 27, at 9 p.m. through Friday, Oct. 28, at 2 a.m. Campus users will be unable to book a room or workspace for a brief window during this time. For assistance with any technology product or…
October 26, 2022
A department requesting a hybrid and/or fully remote work arrangement must ensure that the applicable physical space, technology, confidentiality and data security requirements are met. The supervisor must confirm any security requirements with [U]Tech and the Compliance Office to ensure the…
October 25, 2022
As announced in The Daily earlier this year, Google will end unlimited Google Workspace (Gmail, Google Drive and Google Photos) storage for Case Western Reserve users starting July 2024—a change that requires the university to reduce its storage in those platforms by roughly 75%. When University…
October 24, 2022
TeamDynamix, a customer service system widely used in higher education, has replaced [U]Tech's current service desk system at help.case.edu. The new system has already launched and is available to the campus community. Campus members should continue to contact the service desk by email at…
October 21, 2022
Wireless maintenance will take place Monday, Oct. 24, from 3 to 6 a.m. Campus community users may experience intermittent wireless network outages with CaseGuest, CaseWireless and Eduroam during this time. Wireless connectivity should restore automatically after maintenance is complete. For…
October 19, 2022
Provost Ben Vinson III announced today that Miro Humer has been named the university’s vice president for [U]Tech and chief information officer. “Since he joined Case Western Reserve, Miro has demonstrated exceptional commitment to meeting the technological needs of our entire community,” Vinson…
October 14, 2022
PeopleSoft Financials will be unavailable Saturday, Oct. 15, from 3 to 6 a.m. due to scheduled system maintenance. For assistance with any technology product or service at APP, contact the University Technology Service Desk at help@case.edu, 216.368.HELP (4357) or…
October 12, 2022
University Technology ([U]Tech) will upgrade the mail routing hardware that manages email delivery for the university Saturday, Oct. 15, from 9 a.m. to noon. These upgrades will improve email reliability and increase email security. There should be no disruption in mail delivery services during…
October 07, 2022
Due to scheduled maintenance, PeopleSoft HCM will be unavailable Saturday, Oct. 8, from midnight to 8 a.m. ET. During this time, employees will be unable to view or update employee information, including entering updated personal information, entering time, approving time and viewing paychecks, in…