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In the early 1990s, the launch of Microsoft Windows and introduction of the World Wide Web set Mark Herron on an unexpected path that would take his career from that of a high school science teacher to a Chief Information Security Officer (CISO).  Though Herron graduated from John Carroll…

Due to scheduled maintenance, PeopleSoft HCM will be unavailable Sunday, Oct. 3, from midnight ET to 6 a.m. ET. During this time, employees will be unable to view or update employee information, including entering updated personal information, entering time, approving time and viewing paychecks,…

Due to scheduled maintenance, PeopleSoft HCM will be unavailable Saturday, Sept. 25, from 12 a.m. to 5 a.m. During this time, employees will be unable to view or update employee information, including entering updated personal information, entering time, approving time and viewing paychecks, in…

Due to scheduled maintenance, the EMS Spartan Reservation System will be unavailable during two periods over the next week: Saturday, Sept. 25, at 9 p.m. until Sunday, Sept. 26, at 2 a.m.; and Wednesday, Sept. 29, at 10 p.m. until Thursday, Sept. 30, at 4 a.m. Campus users will be unable to…

PeopleSoft Financials will be unavailable Sunday, Sept. 26, from 2 to 6 a.m. due to the scheduled system maintenance.  For assistance with any technology product or service at ����APP, contact the University Technology Service Desk at help@case.edu, 216.368.4357 or visit…

[U]Tech recommends that users immediately update their Apple devices to address a critical vulnerability. A software update for this purpose was released Monday, Sept. 13. All Apple users should check and install this update on all Apple devices as soon as possible. Additional information and…

The Data Management, Analytics and Visualization team in [U]Tech has added a feature enhancement to the University Data Portal launched earlier this summer. The University Data Portal now includes a Welcome Hub, which highlights server statistics, including peak times for usage, as well as directs…

Starting this fall, Box is no longer offering unlimited storage under the terms of its contract with ����APP. As a result, University Technology ([U]Tech) is taking steps to ensure Box storage used by the university community does not exceed the designated limit and result…

As the new semester starts, new scam emails are on the rise. Those in a group email may have seen phishing emails with subjects such as “Payment from your Account,” “Important Urgent Email Security Notification,” or “Hi There," to name a few. Group managers are able to reduce the volume of these…

PeopleSoft Financials will be unavailable Sunday, Aug. 29, from 1 to 6 a.m. due to the scheduled system maintenance.  For assistance with any technology product or service at ����APP, contact the University Technology Service Desk at help@case.edu or 216.368.HELP (4357) or…