University Technology offers many services and applications related to Generative AI. Below are some AI technologies available to the campus community.
Note: Consumer AI services, especially free ones, often collect the data you enter into them and use that data in their training models. This can lead to your data being made available via these AI services. Never put sensitive university information into an AI service if the university does not have a contract with the AI vendor with proper privacy and security safeguards. The university offers AI services that will protect your data. Use those services when sensitive information is involved.
[U]Tech offers several AI specific or AI-enhanced services, including the AI chat services , , and . These services have enterprise data protections and are available to the entire campus community. See the complete list with additional details.
[U]Tech also offers AI services for faculty and staff that have additional charges payable with a speedtype. These include enhanced versions of Gemini and Copilot as well as GitHub Enterprise. See the complete list with additional details.
Faculty and staff can schedule appointments to get assistance with CWRU-supported AI tools or AI projects using CWRU AI services through the AI Help Desk. The AI Help Desk is staffed by student AI Research Assistants.
To schedule an appointment with the AI Help Desk, go to case.edu/aiplayground and click the "AI Help Desk" link at the top of the home page. Book a time on the calendar that works for you.
[U]Tech is available to consult with you about your AI project or idea. A group of AI-experts will meet with you to determine what might be possible.
If you have an AI project or service that you would like to discuss, fill out the . Once complete, a member of the UTech AI Consultation team will contact you to schedule a meeting to discuss in greater detail.
[U]Tech offering online introductory AI training. Go to our Learn More About Gen AI page to find out more.
[U]Tech provides a customized staff training program designed to meet the specific requirements of individual departments. This program begins with an initial consultation to assess departmental needs, followed by targeted instruction and post-training follow-up meetings. After the training, [U]Tech staff meet with the department to understand successes and challenges that can help inform AI adoption across campus.
To apply for the program, fill out the .
[U]Tech employs student AI Research Assistants to assist faculty and staff with AI projects that require additional time and expertise. [U]Tech hires and manages the Research Assistants, while requesting faculty or staff member provide a speedtype to pay for the student hourly wages (typically around $15 per hour). Assistants can help with creating special AI agents or applications, researching possible AI solutions to a problem, or building an AI workflow from service provided by the university.
To explore whether your project would benefit from the help of an AI research assistant, request an AI Consultation using the .
UTech is able to provide access to Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform. All three offer advanced, cloud-based AI services. Faculty and staff can request access to these services which are billed back to a provided speedtype. Here are some of the services offered:
- API access to thousands of open source and proprietary models
- Access to Claude Code billed to a speedtype
- Spring 2026 only: faculty, staff and students can to build an AI application.
Go to which has links to forms for faculty and staff to request access to these services. Or, if you would like to learn more, request an AI consultation using the .
During Spring 2026, each month [U]Tech and Google will be hosting monthly virtual office hours. Each hour will include a brief demo, including what is new with Google and AI, as well as time for people to ask questions and get assistance. If you are working on a GCP Micro-grant Project, this is an excellent opportunity to get some expert advice. Register to attend at .
Faculty and Staff have access to the CWRU AI Playground. This site highlights AI applications faculty and staff can try, including some with "try before you buy" licenses available. It also links to a Microsoft Teams channel where you can find out more about the latest AI developments at CWRU and join discussions with your colleagues on when and how best to use AI. There is a searchable database to find the AI projects of others and the ability to schedule AI help desk appointments.
Research Computing works with CWRU Faculty members to conduct AI/ML research work that utilizes high-powered GPU servers. Recent installations include an NSF-funded AI Supercomputing Cluster which consists of 4 DGX A100 nodes, and CSDS Department's AI Supercomputing Cluster 2, which consists of 5 HGX H200 nodes. Contact hpc-support@case.edu if you would like to involve us in your research grant or capital acquisition.
If you have questions or need assistance with one of the AI supported services above, contact the University Technology Service Desk at , help@case.edu, or 216.368.HELP (4357).